By Investing in UX to Redesign its User Interface, McAfee saved 90 Percent in Support Costs.
Nov 21, 2010 @ 10:55
How can we be certain an investment for a new website or a redesign will return all the money, time and effort you have spent on it? This is surely not an easy task, but a very necessary one.
We do not intend to duplicate content so instead we will refer you to an excellent review on how user interface/experience can return your investment. Just think of three points that need to be covered: increasing productivity, reducing costs and increasing sales. If you evaluate these three points after the launching of your new website and see improvements, you are certainly getting some ROI.
This review has been published in UX Passion, by Vibor Cipan. If you are interested in knowing more, click here.
